Terms of Service

Last Update: 2/12/2024

Welcome to Handpan Thailand. By accessing or using our website, products, or services, you agree to these Terms of Service. Please read them carefully.

1. General Terms

We may collect the following types of information:

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian permission.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Orders

  • Product Descriptions: We strive to provide accurate descriptions and images of our handpans. However, slight variations may occur due to their handmade nature.

  • Pricing: All prices are listed in USD and are subject to change without notice.

  • Orders: Your order is confirmed only after payment is processed and we issue a confirmation email.

3. Payments

  • Payments are securely processed via third-party providers. We do not store payment details.

  • If a payment issue arises, please contact us at [Insert Contact Information].

4. Shipping and Delivery

  • Shipping Times: Estimated delivery times are provided at checkout. Delays may occur due to external factors.

  • Customs Fees: Buyers are responsible for any customs duties, taxes, or fees that may apply.

  • Lost or Damaged Items: Please report any lost or damaged items within 7 days of delivery.

5. Returns and Refunds

  • Eligibility: Returns are accepted for unused items within 14 days of delivery.

  • Process: Contact us at [Insert Email] to initiate a return. Buyers are responsible for return shipping costs unless the item is defective.

  • Refunds: Refunds are processed after the item is received and inspected.

6. Intellectual Property

  • All content on our website, including images, text, and logos, is owned by Handpan Thailand and protected under copyright laws.

  • You may not reproduce, distribute, or use our content without explicit permission.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our liability is limited to the purchase price of the product in question.

8. Governing Law

These terms are governed by the laws of Thailand. Any disputes will be resolved in accordance with these laws.

9. Contact Us

For questions or concerns about this policy, reach out to us at:

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Gupantam offers lightweight, perfectly tuned mini Handpans crafted for travelers and beginners. Bringing music to every adventure since 2014.

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